Privacy Policy

Netwoorking.ai (the “Platform”, “Service”, “we”, “us”, “our”) is a product owned and operated by Vizz Web Solutions (“VIZZ WEB SOLUTIONS (PRIVATE) LIMITED”), a company incorporated in Pakistan, registration no. 0181912, with its registered address at Block A, STS Mall, Plaza 44-C, Bahria Town Phase IV Civic Center, Bahria Town, Islamabad 44000, Pakistan.

For the purposes of applicable data protection laws, Vizz Web Solutions is the data controller of the personal information described in this Privacy Policy.

• Contact for privacy matters: privacy@netwoorking.ai
• Postal address: Block A, STS Mall, Plaza 44-C, Bahria Town Phase IV Civic Center, Bahria Town, Islamabad 44000, Pakistan
• Data protection contact / representative: Mudasser Abbas, ceo@vizzwebsolutions.com

This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, who we share it with, how long we keep it, and the choices and rights you have. By creating an account or using Netwoorking.ai, you acknowledge that you have read this Privacy Policy. If you do not agree with it, please do not use the Service.

Netwoorking.ai is an AI-powered professional networking platform for entrepreneurs, founders, startups, investors and professionals. The Service includes, among other things:

• AI-assisted matching of members with relevant professionals;
• “Netwos” sessions (scheduled, AI-matched networking sessions in which a member is matched with up to six people);
• professional profiles, connections and in-platform messaging;
• conferences and communities that members can join or create;
• video/voice conversations between members;
• AI tools such as an AI Notes Taker and AI Summary;
• free and paid subscription plans.

• We do not sell your personal information. Not to advertisers, data brokers, or anyone else.
• We do not use your information for our own personal or non-business purposes, and our staff do not browse member data out of curiosity.
• Data minimisation. We send AI providers only the minimum information needed for a specific AI feature, and we do not send your name or contact details to them.
• Private messages are protected. In-platform chat content is encrypted and is not made available to our team in the ordinary course of operating the Service.
• We are transparent about AI. Section 8 explains in plain language how AI is used with your data.

4.1 Information you provide to us

Account information (sign-up). When you register we collect basic information such as your name, email address, password (stored in hashed form, never in plain text), and any sign-in details you choose to provide.

Professional profile information. When you create your professional profile you may provide information about your professional activities, such as your job title, company, industry, professional bio, areas of expertise, interests, goals (for example, fundraising, hiring, partnerships), location (city/country), and optional links to professional sites. You choose what to share; fields marked optional can be left blank.

Messages and communications. Messages you send to other members through the Platform’s chat; messages you send to us (support requests, feedback); and content you post in communities or conferences.

Conference and community content. Information you provide when you create or join a conference or community (titles, descriptions, dates, attendee interactions).

Meeting content for AI tools. If you choose to use the AI Notes Taker or AI Summary on a call, the Platform processes the conversation content (for example, transcript text) in order to generate notes or a summary for you. These tools only run when you activate them. See Section 8 and Section 9.

Billing information. If you purchase a paid plan, payment is handled by our payment provider (see Section 11). We receive limited billing information such as your name, billing email, country, plan, subscription status, transaction identifiers, and the last four digits and brand of your card. We do not receive or store your full card number, expiry date or security code.

4.2 Information collected automatically

• Device and log data: IP address, browser type and version, operating system, device identifiers, referring pages, pages viewed, timestamps, and error logs.
• Usage data: features you use, sessions joined, number of AI actions used against your plan limits, and general interaction patterns, used to operate the Service, enforce plan limits and improve the product.
• Cookies and similar technologies: described in Section 12.

4.3 Information from third parties

• Sign-in providers. If you register or log in through a third-party account (for example, Google or LinkedIn), we receive the basic profile information you authorise that provider to share.
• Payment provider. We receive confirmation of payment status, subscription status, and related billing records.
• Other members. Other members may share information that relates to you, for example, in messages or by inviting you to an event.

4.4 Sensitive information

We do not ask you to provide sensitive categories of personal information (such as health data, religious or political beliefs, or government identity numbers). Please do not include this information in your profile, bio, messages, or in conversations you submit to AI tools. We do not use the Platform to infer such characteristics.

We process personal information only where we have a lawful basis. The main purposes and their legal bases are:

We will not use your personal information for materially different purposes without telling you and, where required, obtaining your consent.

The professional information you add to your profile is stored in our own database, on servers operated by or for us. It is used to power the Platform’s matching and AI features. Access to personal information within the Company is restricted to authorised personnel who need it to operate, secure and support the Service, and is protected by technical and organisational measures (see Section 14).

We do not make your profile data available to other users beyond what your profile and privacy settings display. Information you mark private is not shown to other members.

To make clear what data is and is not used, here is a simplified scenario:

Ali Hassan is a founder of a logistics-technology business based in Singapore. He signs up with his name and email, then builds a professional profile describing his industry (logistics software), stage (seed), location (Singapore), and goals (raising a seed round and finding partners in the Gulf region).

• Ali’s name, email address, phone number, private messages, billing details and any uploaded documents are not sent to AI Agents.
• To suggest matches, the Platform prepares a limited, task-specific input, such as a professional bio and interests like “logistics software founder, seed stage, seeking investors and Gulf-region partners”, without identifying details.
• Our matching system compares this information against other members’ professional profiles (also stored in our own database) and produces up to six suggested matches for his Netwos session.
• Ali sees the suggestions, and can talk to, connect with, or skip any suggested person. The suggestions are recommendations only; nothing is decided automatically about Ali or the people matched with him.

This section is specific to the AI features of Netwoorking.ai.

8.1 What data is sent to AI providers

Where a feature uses a third-party AI provider, we send only the minimum information needed for that feature:

• Matching and recommendations: professional bio and professional profile attributes (for example, industry, interests, expertise, goals, stage). We do not include your name, email address, phone number, or other direct identifiers.
• AI Notes Taker and AI Summary (only when you activate them): the conversation content (such as transcript text) of the session you chose to process, together with minimal context, so that notes or a summary can be generated.
• We do not send your full private profile, private chat history, phone number, payment details, or personal documents to AI providers.

Professional bios can sometimes contain information that identifies a person indirectly (for example, a distinctive job title and company). Please keep this in mind when deciding what to write in your bio and what to say in conversations you submit to AI tools.

8.2 Third-party AI providers

We use the following third-party AI providers to process the limited data described above:

• Google (Google LLC / Google Ireland Limited)
• OpenAI (OpenAI, L.L.C. / OpenAI Ireland Limited)
• Anthropic (Anthropic, PBC)

We use these providers as service providers (processors) acting on our instructions, under their commercial terms. We may add or replace AI providers over time and will update this Policy when we do.

8.3 Where data is processed

Your account data, profile data and stored conversations are processed and stored on our own servers. When data is sent to the AI providers listed above for processing, it is transmitted to their infrastructure, which may be located outside your country (including in the United States).

8.4 In-platform chat: storage and encryption

Messages exchanged between members in the Platform’s chat are stored in encrypted form. They are designed so that our development and support team cannot read your conversations in the ordinary course of operating the Service. Conversations are retained for six (6) months and then deleted, except where we are required by law to keep them longer or they are needed to investigate abuse, fraud or a legal claim (see Section 10).

We may access message content only in narrow circumstances: where you or another participant reports it for abuse, where required to investigate serious misuse, fraud or security incidents, or where required by law.

8.5 Use of data to improve our AI

We use information on the Platform, such as profile attributes, usage and interaction patterns, and feedback on match quality, to improve and train our own matching and recommendation systems and AI features. Where we do so, we use the minimum data necessary and, where practical, de-identified or aggregated data.

• We do not sell your data, and we do not allow third parties to use it to train their own general-purpose AI models.
• We do not use the content of your private in-platform messages to train AI models.
• We do not use your personal information to build profiles for advertising by third parties.

8.6 AI-generated content may be inaccurate

AI-generated matches, notes, summaries, recommendations and other outputs may contain errors, omissions or outdated information, and may not reflect a person’s actual background, intentions or suitability. Please verify important information before relying on it, particularly before making business, investment, hiring or legal decisions. AI outputs are not professional, financial, investment or legal advice.

8.7 No automated decisions with significant effects

Netwoorking.ai uses AI to suggest people and events and to generate notes and summaries. We do not use AI to make decisions that produce legal or similarly significant effects about you (such as employment, credit, insurance, housing or access to essential services). Matching suggestions are ranked by relevance for your convenience; they are not a score, rating, or assessment of any person’s worth, credibility or creditworthiness, and you are free to ignore, skip or decline any suggestion.

We do not use the Platform to infer sensitive characteristics (such as race, religion, health, political opinion, or sexual orientation), and we do not use facial recognition, voice cloning, likeness generation or deepfake technology.

If you would like to object to AI-based processing of your profile, or ask for a person to review how you were matched, contact us at privacy@netwoorking.ai.

8.8 Recording and AI meeting tools

AI Notes Taker and AI Summary only run when a participant activates them. Where a conversation is processed by these tools, all participants should be informed and must have consented where required by law. You are responsible for ensuring you have the necessary permissions from others before using these tools on a conversation involving them. The Platform shows an indicator when these tools are active.

We do not sell personal information. We share it only as follows:

1. Other members. Your profile information (as you choose to display it), and messages and content you send, are visible to the people you choose to share them with, including your Netwos matches, connections, and conference/community participants.
2. Service providers. Companies that help us run the Service, under contracts that require them to protect your data and use it only on our instructions, including:
   • AI providers: Google, OpenAI and Anthropic (Section 8);
   • Payment provider: Lemon Squeezy, LLC, as merchant of record (Section 11);
   • Hosting, cloud infrastructure, email delivery, analytics, error monitoring and customer-support providers.
3. Professional advisers and authorities. Lawyers, auditors, insurers, and, where required by law or to protect rights and safety, courts, regulators and law enforcement.
4. Business transfers. If Vizz Web Solutions is involved in a merger, acquisition, financing or sale of assets, personal information may be transferred as part of that transaction, subject to this Policy or notice to you of any material change.
5. With your consent or at your direction.

We may keep information longer where needed to comply with legal obligations, resolve disputes, enforce our agreements, or investigate fraud or abuse. Where possible we de-identify data instead of deleting it.

Paid subscriptions are processed by our payment provider, which acts as the merchant of record. This means the provider sells the subscription to you, collects your payment details, calculates and remits applicable taxes, and handles payment-related compliance. When you pay:

• you provide card and billing details directly to the payment provider on its checkout, not to us;
• the provider processes that data under its own privacy policy, which we encourage you to read;
• we receive the information described in Section 4.1 (limited billing information).

Our Billing, Refund and Cancellation terms are set out in the Terms & Conditions.

We use cookies and similar technologies (such as local storage) as follows:

Strictly necessary cookies are required for the Service to work and cannot be switched off. If and when we introduce marketing or advertising pixels, we will update this Policy and, where required by law, ask for your consent through a cookie banner before they are set. When used, such pixels may share information such as your device identifiers, pages visited and actions taken with the relevant third party (for example, Meta) under that party’s own policies. Advertising pixels will not receive the content of your profile, your messages or your AI data.

You can control cookies through your browser settings, which may affect how the Service functions.

Depending on where you live, you may have some or all of the following rights:

• Access: request a copy of the personal information we hold about you.
• Correction: ask us to correct inaccurate or incomplete information. Most profile data can be edited directly in your account.
• Deletion: ask us to delete your personal information. You can delete your account from your account settings or by contacting us. When you delete your account we delete or anonymise your profile data, subject to the retention exceptions in Section 10. Encrypted chat conversations and AI-tool outputs are removed automatically at the end of their retention periods or on deletion. Data already provided to other members (for example, messages they received) may remain in their possession.
• Restriction and objection: ask us to restrict or stop certain processing, including processing based on legitimate interests and direct marketing, and object to AI-based profiling (see Section 8.7).
• Portability: receive your information in a structured, commonly used format.
• Withdraw consent: where processing is based on consent, you may withdraw it at any time (this does not affect processing already carried out).
• Opt out of marketing: use the unsubscribe link in any marketing email or change your settings.
• Complain: lodge a complaint with your local data protection authority (for example, the UK Information Commissioner’s Office, or your EU supervisory authority).

To exercise your rights, email privacy@netwoorking.ai. We may need to verify your identity. We will respond within the time required by applicable law (generally one month; up to 45 days under some US state laws).

We use technical and organisational measures designed to protect your information, including encryption of data in transit (HTTPS/TLS), encryption of stored conversations, hashed passwords, access controls and least-privilege principles for staff, logging and monitoring, and secure development practices. No system is completely secure, and we cannot guarantee absolute security. Please use a strong, unique password and protect your account credentials. If we become aware of a breach affecting your personal information, we will notify you and the relevant authorities as required by law.

Netwoorking.ai is intended for professionals and is not directed to anyone under 18. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, contact us at privacy@netwoorking.ai and we will delete it.

The Platform may contain links to third-party sites and allows you to interact with other members. We are not responsible for the privacy practices of third parties or for how other members use information you share with them. Please share information thoughtfully and exercise judgment before sharing sensitive business information with people you meet through the Platform.

We may update this Privacy Policy from time to time. Kindly visit this privacy policy page from time to time and check the “Last updated” date above. Your continued use of the Service after the effective date means you accept the updated Policy, where permitted by law.

Vizz Web Solutions (operator of Netwoorking.ai)

• Address: Block A, STS Mall, Plaza 44-C, Bahria Town Phase IV Civic Center, Bahria Town, Islamabad 44000, Pakistan
• Email: privacy@netwoorking.ai / support@netwoorking.ai
• Website: netwoorking.ai/contact-us